Cancellation & Refund Policy

Free trial

First-time subscribers get a 7-day free trial. A card is required to start it, but nothing is charged during the trial. If you cancel during the trial, you won't be charged and you keep access until the trial ends.

How to cancel

The workspace Owner can cancel at any time in Plan & Billing → Cancel subscription. No email or phone call is needed. Billing stops right away — you won't be charged again.

After you cancel

• You keep access until the end of the billing period you've already paid for (or the end of your free trial).
• After that, AI features stop; your workspace data stays available to view.
• You can subscribe again at any time. Returning subscribers are charged from day one, without a new free trial.

Refunds

Subscriptions are billed monthly in CAD, in advance. We don't refund partial months or unused time after you cancel, except where the law requires it. If you were charged in error — for example, a duplicate charge, or a charge after you cancelled — contact us within 30 days at mirtaki123@gmail.com and we'll refund it to the original card.

Failed payments

If a monthly payment fails, AI features are paused and the Owner can pay the overdue invoice and update the card from Plan & Billing. Access returns automatically once the invoice is paid.

Contact

Billing questions: mirtaki123@gmail.com.